General Overview

The IMC Quality Management System is based on the requirements of the ISO 9001:2000 Standard. We strive to delight our customers by meeting and indeed making a conscious effort to surpass required product/service specifications at every stage of product/service delivery.

This is attained by making Quality Assurance and Quality Control an integral part of our daily operations.

WE KNOW QUALITY! Control procedures, setting IMC Limited  standards for processes and defining job responsibilities, have been articulated and are being implemented.

Having set the objectives and standards for a product/service, and by maintaining current operating records, quality control is achieved by evaluating results and acting promptly to correct any deviation from set standards and objectives.

Audits are conducted routinely to assess compliance with set standards and opportunities for improvement and approved corrective action implemented.

Supervision is achieved through a combination of training and upgrading.  Even IMC Limited's on-going training and re-orientation programs, all staff are conversant with job responsibilities and procedures relevant to their fields.

IMC QUALITY POLICY

Our workforce is empowered and motivated to continually review and improve the overall effectiveness of our quality management system.